Return & Refund Policy

At Skinaora, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to assist you with a return or refund request.

Standard Return Policy

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must include original packaging
• Proof of purchase or order number is required

Once your return is approved and received, we will issue a refund for the eligible product amount.

Please note:

• Original shipping fees are non-refundable
• Return shipping costs may apply unless the item arrived damaged or incorrect

How To Start A Return

To request a return, please contact our customer support team:

Email: support@skinaora.com

Please include:

• Your order number
• Product name
• Reason for return
• Photos (if applicable)

Our team will review your request and provide the next steps.